Privacy Policy – Health Nest (UK)
Effective Date: 26 November 2025
Company: Health Nest (“we”, “us”, “our”)
Registered Office: 12B Northways Parade, London NW3 5EN
Email: info@HealthNestLondon.co.uk
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.
2. Data Controller
Health Nest is the data controller responsible for processing your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
3. Personal Data We Collect
– Personal Information: Name, email address, phone number, billing address.
– Non-Personal Information: Browser type, IP address, demographic data, usage statistics.
– Payment Data: Cardholder name, card number, and billing address for transactions.
4. How We Collect Data
– Directly from you: e.g., via contact forms, registration, subscriptions, or purchases.
– Automatically: e.g., through cookies, analytics tools, and website logs.
5. How We Use Your Data
We may use your data to:
– Provide and manage our services.
– Respond to enquiries or complaints.
– Improve and optimise our website.
– Send email updates and marketing (only if you have opted-in).
– Analyse website usage and trends.
6. Legal Basis for Processing
We process personal data based on:
– Your consent.
– Performance of a contract with you.
– Legitimate interests, such as improving our services and website.
7. Sharing Your Data
We may share your personal data with:
– Service providers (e.g., payment processors, analytics providers) for necessary operations.
– Legal or regulatory authorities when required by law.
– Successors in business in the event of a sale or merger.
We will not sell your data to third parties.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined and for a maximum of 3 years unless otherwise required by law.
9. Your Rights
You have the right to:
– Access the personal data we hold about you.
– Correct or update your personal data.
– Request deletion of your data.
– Withdraw consent where processing is based on consent.
– Object to processing and request restriction.
– Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at info@HealthNestLondon.co.uk.
10. Security
We implement appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date updated.
12. Contact Us
Email: info@HealthNestLondon.co.uk
Address: 12B Northways Parade, London NW3 5EN